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June 15, 2010 | Mark Pepper | Comments 6

The Enemy Within

Image from computerrepairmaintenance.com

It is not my intention to go off-subject here, but if writing is your livelihood, or something you take seriously regardless of remuneration, then there are other issues of importance besides how you put words onto a screen. Like how to keep your screen alive so it’s possible to put those words up there in the first place.

Over the years, I cannot count the hours that I have had to devote to ridding my computer of garbage. It’s a major part of corporate intelligence to scour the internet for relevant information, and this can involve visiting many hundreds of websites in a week.

Six months ago I had to stop work completely for two days to track down and destroy a Google redirect virus on my desktop computer. I’m pretty self-sufficient when it comes to looking after my computer, but this was a nightmare. Everything I know about my computer – how it functions, how to fix problems – I learned from Googling for answers. Therefore having a virus that redirects nearly all your search enquiries to some weird web page is particularly annoying. Of course I just hopped onto my healthy laptop, but the news wasn’t great there either. No matter what software fixes I ran, registry cleaners I used, tech sites and geeks I consulted, the desktop was screwed. It was, according to all sources, just about the worst virus to have picked up.

In the end, I did a destructive recovery and took my computer back to its original factory settings, then transferred my backed-up files and programs onto it.

Then I noticed something. Before I connected up to the internet (and before I re-installed my internet security software) I did a little work on my computer and it was lightning quick. Wow, I’d not had that for … well, I’d never had it like that, even fresh out of the box. A little later, when I had to do some net-based research, I reinstalled the security software and got to work.

Wallop. The computer started running like a slug and freezing up if I asked it to handle more than one simple task at a time. To be honest, it had been doing that since I bought it and I suppose I had just come to accept it as normal.

Naughty Norton

But now I’d had a glimpse of how it could perform, and the fly in the ointment had just revealed itself to be my security software, which was the latest Norton.

I’d had Norton installed from the word go, and I’d updated every year. I’d always known it had a reputation for being a bit of a process-hog, but it had protected me pretty well over the years until the Google redirect.

Now I realised that not only had it not protected me, but that its very presence on my computer was having similar effects to those of a virus – crashing my system and making it run horribly. The problem was Norton’s huge drain on the RAM – the memory allocation for the processes that run on a computer.

I searched all the internet security reviews for something better and came up with a new one called Vipre. It came out top in virus detection in a couple of reviews, beating the usual class-leaders BitDefender and Kaspersky. But what I really liked were the reports of how little RAM it took. I found a money-off coupon on a site and took a two-year, two-computer sub for the Vipre Premium edition.

I am ecstatic about the difference it has made. I can now get on with my online research and writing safe from viruses, and with my system running smooth and quick, with no crashes.

Top tips apart from Vipre are:

  • WOT (Web of Trust) – Free program that colour-codes websites according to user experience so you can avoid the nasty ones.
  • CCleaner – Free computer and registry cleaner that removes the detritus that builds up through your web searching, adding/removing programs, and everything else you do, and that slows your system right down.
  • You should also perform a regular defragmentation (Control Panel – Performance & Maintenance – Rearrange items on your hard drive).
  • Don’t be so keen to block out the nasties that you install half a dozen free anti-spyware programs. The default setting for these – as with most installed programs – is to run at start-up, meaning an awful drag on the system. Check out which programs are set to run at start-up and disable all but the essential ones. If you need them, you can just click on them in the Programs list.
  • Two internet security programs running at the same time will normally clash, and may even crash the computer. Some anti-spyware programs will also cause issues with your main internet security program.

A computer is a writer’s main tool of the trade. If your productivity is suffering because your computer is screwy, it may not be anything sinister, and it may not be hardware-related; it may just be RAM-hogging software.

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Entry Information

Filed Under: Featured

Tags: writer • Writing

About the Author: I have two novels published hardback and paperback by Hodder & Stoughton - The Short Cut and Man On A Murder Cycle. I live on the Murcian coast of Spain with my beautiful wife and daughter. For the past five years I have been working in corporate intelligence for some of the largest companies in the world.

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  1. Cath Lawson | Jun 15, 2010 | Reply

    Hi Mark – Norton caused a huge drain on my PC memory, so I had to switch. Thanks for the info on the defrag though. I desperately need to run it but windows doesn’t prompt me to do it after my pc crashes anymore and I had no idea how to access it.

  2. Mark | Jun 15, 2010 | Reply

    Hi Cath,

    It might be a slightly different route to defrag if you’re on Vista (another level of pain Microsoft should be ashamed of). If you’re in any doubt, I can try and help out further or you can ask Mr Google. I’m on XP still and have no intention of upgrading until Windows 7 has been around for long enough that MS knows it hasn’t screwed up again. Probably the worst culprit for slow computers is everything that runs by default at start-up. You can check this by clicking “START”, then “run”, then typing “msconfig”, then clicking on the “startup” tab of the system configuration utility that appears. All the items ticked are always running in the background from the moment you switch on the computer. I let my security software run, and anything that appears to be related to my system. You have to be careful because you don’t want to stop a process you need for your system to start up. However, the original factory settings in this startup list are minimal. I think you’d be safe unticking any programs you know you installed yourself. You can still use them simply by clicking on them when you need them, which you’d have to anyway. I can’t really see why so much is set to run at startup by default, except that this usually places a little icon in your system tray bottom right, which is good advertising I suppose.

    OMG I just turned into a geek.

    If in doubt, I’d leave alone and ask for expert help. I don’t want angry comments from people who followed my advice and now have a computer that won’t work.

    Thanks for your comments, Cath, always appreciated!

  3. George Angus | Jun 16, 2010 | Reply

    Mark,

    Yup Norton sucks. I got tired of the incredible drag the freakin’ thing put on the computer so I kicked them to the curb and now run AVG with zero problems or slow downs.

    I’m amazed that Norton is still in business.

    George

  4. Mark | Jun 16, 2010 | Reply

    Yeah, they should have stuck with making motorbikes.

  5. Cath Lawson | Jun 25, 2010 | Reply

    Thank you very much Mark – I’ll give that I try. I didn’t want Vista but my PC broke and they wouldn’t sell me a new one with XP on it.

  6. Stacia Valseca | Jun 2, 2011 | Reply

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